Provides professionals from all fields with the skills necessary to handle conflicts, solve disputes, influence decisions and develop positive interpersonal relationships. It provides an overview of the alternative dispute resolution processes by utilizing readings, research, discussion and role-playing exercises.
Instructor:  Dr. Mac McCrory
Dates:  August 17 - December 4
Add/Drop Dates
Syllabus

Required:
Getting to Yes: Negotiating Agreement Without Giving In. Roger Fisher & William Ury
     ISBN:  0140157352
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Optional:
How to Mediate Your Dispute.  Peter Lovenheim.
     ISBN:  0873373294

     Amazon.com:  Used - from $0.01  (7/27/09)  click here to order

     Barnes&Noble.com:  Used - from $1.99  (7/27/09)  click here to order
 

The Skilled Facilitator.  Roger Schwarz.
     ISBN:  0787947237

     Amazon.com:  New - $30.38;  Used from - $23.00  (7/27/09)  click here to order

     Barnes&Noble.com:  New - $33.76;  Used from - $25.00  (7/27/09)  click here to order
 

The Art of Partnering.  B. Curtis Hamm & Mark Moore.
     ISBN:  0970999690
     Amazon.com:  Used - from $0.43  (7/27/09)  click here to order

     Barnes&Noble.com:  Used - from $1.99  (7/27/09)  click here to order
 

Conflict Mediation Across Cultures.  David Augsburer.
     ISBN:  0664256090
     Amazon.com:  New - $19.77;  Used from - $11.98  (7/27/09)  click here to order

     Barnes&Noble.com:  New - $29.95;  Used from - $14.95  (11/7/2008)  click here to order