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IEM 5113 - Strategic Quality
Leadership |
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Prerequisite(s): STAT 4013 or equivalent and graduate standing.
Quality-related strategies. Critical elements that differentiate high
performing organizations from their competitors. Delivering value to
customers. Quality leadership, strategic planning, customer value,
learning organizations, knowledge management, quality systems and
business results.
Instructor:
Dr. Camille DeYong
Dates: August 17 - December 4
Add/Drop Dates
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Textbook Information:
Lean
Production Simplified, 2nd
Ed. Pascal, Denis. Productivity
Press.
ISBN:
978-1563273568
Amazon.com: new -
$29.93; used from -
$25.00 (4/13/2009)
click here to order
Barnes&Noble.com: new
- $36.95; used from -
$33.02 (4/13/2009)
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The Leader's
Handbook:Making Thing
Happen, Getting Things Done. Scholtes,
Peter.
McGraw Hill.
ISBN: 978-0070580282
Amazon.com: new -
$23.07; used from -
$11.50 (4/13/2009)
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Barnes&Noble.com: new
- $34.95; used from -
$11.50 (4/13/2009)
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Managing Quality:
Integrating the Supply
Chain. (3rd Ed.)
Foster, S. Thomas. Pearson
Prentice Hall.
ISBN: 978-0131791145
Amazon.com: new - $128.00; used - from $58.81 (4/14/2009)
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Barnes&Noble.com: new - $164.00; used - from $90.74
(4/14/2009)
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The Six Sigma Memory
Jogger II: A Pocket Guide,
Brassard, Michael
ISBN: 1576810445
Amazon.com: New -
$15.34, Used - from
$11.74 (8/11/09)
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Barnes&Noble.com: New
- $17.05, Used - from
$11.06 (8/11/09)
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